Terms of Service

We are Credo LLC ("Company," "we," "us," "our"), a company registered in Washington, United States at P.O. Box 55451, Seattle, WA 98155.

We operate the website https://watchcredo.com/ (the "Site"), the mobile application Credo (the "App"), as well as any other related products and services that refer or link to these legal terms (collectively, the "Services").

You can contact us by phone at (828) 482-7336, email at support@credostudios.com, or by mail to P.O. Box 55451, Seattle, WA 98155.

These Legal Terms constitute a legally binding agreement between you and Credo LLC concerning your access to and use of the Services. By accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.).

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content solely for your personal, non-commercial use.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and PayPal.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Sales tax will be added to the price of purchases as deemed required by us. All payments shall be in US dollars.

We reserve the right to refuse any order placed through the Services and to limit or cancel quantities purchased per person, per household, or per order.

For standard streaming subscriptions and digital purchases, all sales are final and no refund will be issued.

Credo Events — Ticket Refunds

For tickets purchased through Credo Events, refunds are governed by the following policy:

• Platform failure (Credo's fault): If a Credo Events screening cannot proceed due to a verified platform outage, streaming link failure, or technical error on Credo's side, affected ticket buyers are entitled to a full refund. The Host bears no liability for platform-caused failures.
• Host failure (Host's fault): If a screening cannot proceed due to venue AV failure, inadequate WiFi, Host cancellation, or any other circumstance within the Host's control, refunds to attendees are the Host's responsibility. Credo Studios will process refunds on the Host's behalf and deduct the refunded amounts from the Host's revenue share. Credo Studios' platform fee is non-refundable in these circumstances.
• Force majeure: If a screening cannot proceed due to circumstances beyond either party's control (severe weather, venue emergency, natural disaster), refunds will be issued at Credo Studios' discretion. No fault will be assigned to either party.

Refund requests must be submitted to support@credostudios.com within 7 days of the scheduled event date.

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. Any software and related documentation is provided "AS IS" without warranty of any kind.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Upload or transmit viruses, Trojan horses, or other malicious material.
• Engage in any automated use of the system, such as using scripts to send comments or messages.
• Attempt to impersonate another user or person.
• Use the Services to advertise or offer to sell goods and services.
• Sell or otherwise transfer your profile.

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Services. Any Contributions you transmit may be treated in accordance with the Services' Privacy Policy.

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with your Contributions.

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with the terms and conditions of this mobile application license.

You shall not: (1) decompile, reverse engineer, or decrypt the App; (2) make any modification or derivative work from the App; (3) violate any applicable laws in connection with your access or use of the App; (4) remove any proprietary notice posted by us or the licensors of the App.

We allow advertisers to display their advertisements and other information in certain areas of the Services. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) in our sole discretion, refuse, restrict access to, or disable any of your Contributions or any portion thereof; and (4) otherwise manage the Services in a manner designed to protect our rights and property.

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA).

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. There is no right or authority for any Dispute to be arbitrated on a class-action basis.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Services or breach of these Legal Terms.

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

By opting into any text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP."

If you have any questions or need assistance regarding our SMS communications, please email us at support@credostudios.com or call (828) 482-7336.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

The following terms apply specifically to hosts who create and manage events through the Credo Events platform.

28.1 Eligibility

To host an event through Credo Events, you must be at least 18 years of age. If hosting on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. By creating an event, you confirm you meet these requirements.

28.2 Venue and Legal Compliance

You are solely responsible for ensuring your venue complies with all applicable laws and regulations, including fire codes, occupancy limits, ADA accessibility requirements, and any local permits required for public gatherings. Credo Studios is not responsible for venue compliance and shall not be liable for any claims arising from your failure to comply.

28.3 Public Performance License

The streaming access provided through Credo Events constitutes a limited, single-use public performance license for one in-person, non-recorded screening event at the venue and date specified in your event listing. You may not:

• Record, livestream, or retransmit the screening in any form
• Share the streaming link with anyone outside the event venue
• Use the streaming link for any event other than the one for which it was issued
• Resell or transfer the streaming link to any third party

The streaming link is deactivated automatically upon conclusion of the event. Any unauthorized use of the streaming link constitutes a material breach of these Terms and may result in immediate termination of your hosting privileges.

28.4 Streaming Link

The streaming link is the Host's presentation tool for projecting the licensed film at the venue. It is not for distribution to individual attendees. Credo Studios will notify you when your streaming link is available. You are responsible for using the streaming link to project the film at the venue on the scheduled date. Credo Studios is not liable for any failure to screen resulting from your failure to use the streaming link as intended.

28.5 Ticket Sales and Revenue

All ticket sales are processed through Credo Studios' payment infrastructure. Prices displayed during event setup are in USD. If you or your attendees are located outside the United States, the applicable amount will be converted to your local currency at checkout at the prevailing exchange rate. Credo Studios is not responsible for currency conversion differences.

Revenue will be distributed to hosts in accordance with the screening mode selected at event creation:

• Standard Screening: 50% to host, 50% to Credo Studios
• Fundraiser Screening: host retains all revenue above the Credo Studios floor per ticket
• Youth Screening: flat license fee model; no per-ticket revenue share
• Cinema Series: 60% to host, 40% to Credo Studios

Payouts are issued within thirty (30) days of event completion, subject to verification of attendance and compliance with these Terms. Credo Studios reserves the right to withhold payouts pending investigation of any suspected violation of these Terms.

28.6 Host Communications

When you use the Email Attendees tool to communicate with your attendees, you are solely responsible for the content of those communications. You may not use the Email Attendees tool to send communications unrelated to the specific event, to solicit attendees for other purposes, or to share attendee contact information with third parties.

28.7 Event Status and Cancellation

Draft Events: Events created in Draft status are not publicly visible. You must publish your event to make it available to attendees.

Unpublishing: You may temporarily remove a published event from public listing without cancelling it. Unpublishing does not affect existing ticket holders or trigger refunds.

Cancellation by Host: If you cancel an event, Credo Studios will issue full refunds to all ticket purchasers. You will not be entitled to any payout for a cancelled event. Repeated cancellations may result in suspension of your hosting privileges.

Cancellation by Credo Studios: Credo Studios reserves the right to cancel any event and issue full refunds to ticket purchasers if:

• You violate these Terms or Credo Studios' Catholic mission standards
• The event venue is found to be non-compliant with applicable laws
• The streaming content cannot be delivered due to technical or rights issues
• Credo Studios determines in its sole discretion that the event poses a risk to attendees, Credo Studios, or its content partners

In the event of cancellation by Credo Studios due to your violation of these Terms, you will not be entitled to any payout.

28.8 Catholic Mission Compliance

Credo Events is a Catholic platform. You agree not to use Credo Studios branding, content, or the public performance license for any event that conflicts with Catholic teaching, as defined by the Catechism of the Catholic Church. Credo Studios reserves the right to remove any event listing and revoke hosting privileges for violations of this standard, without prior notice and without liability to you.

28.9 Attendee Data

Attendees who purchase tickets or register for your event create Credo Studios accounts. All attendee data is owned by Credo Studios and governed by Credo Studios' Privacy Policy. You may not use attendee contact information for any purpose other than communicating about the specific event for which it was collected. You may not export, store, or share attendee data outside the Credo Events platform.

28.10 Feature Availability

Credo Studios makes reasonable efforts to ensure all platform features are available and functional. Certain features, including assigned seating and Cinema Series, may be subject to availability limitations or require additional approval. Credo Studios is not liable for any losses arising from the unavailability of any platform feature.

28.11 Testimonials and Representations

Any testimonials displayed on the Credo Events platform are from real hosts and reflect their genuine experiences. Credo Studios does not guarantee that your experience will be the same.

28.12 Liability

Credo Studios is not liable for:

• Event cancellations due to your failure to comply with these Terms
• Low attendance or ticket revenue shortfalls
• Technical failures at your venue, including internet, projection, or audio equipment
• Disputes between you and attendees
• Currency conversion differences at checkout
• Any losses arising from your use of the Credo Events platform

28.13 Indemnification

You agree to indemnify and hold Credo Studios harmless from any claims, damages, or costs arising from your conduct in connection with any event, including but not limited to venue incidents, attendee disputes, unauthorized use of the streaming link, or misrepresentation of your authority to host.

The Host is solely responsible for ensuring the following conditions are met. Credo Studios bears no liability for event failures resulting from Host non-compliance.

Venue Standards

• The venue must be a physical, enclosed space appropriate for film screening (adequate seating, controlled lighting, minimal ambient noise)
• The venue must be Catholic-friendly and family-friendly in character — no alcohol service during the screening, no signage or décor inconsistent with Catholic values
• The venue must be accessible to attendees with disabilities where reasonably possible
• The Host represents and warrants compliance with all applicable venue permits, fire codes, and occupancy requirements. Credo Studios reserves the right to terminate Host access if non-compliance is discovered.
• Credo Studios is not responsible for the quality, suitability, or condition of the Host’s venue. Any failure of the venue to meet the standards above is solely the Host’s responsibility.

AV Requirements

• A functioning projection or large-screen display system capable of rendering HD video (minimum 720p)
• A functioning audio system with adequate volume and clarity for the venue size
• Stable internet connection if streaming is required (minimum 25 Mbps recommended)
• The Host must test all AV equipment no less than 30 minutes before the event start time
• Credo Studios is not responsible for AV failures, technical deficiencies, or equipment malfunctions at Host venues. The Host assumes full responsibility for the quality of the AV experience delivered to attendees.

Host Liability

• If the venue or AV system fails and the event cannot proceed, refunds to attendees are the Host’s responsibility
• Credo Studios will not issue refunds for Host-caused failures
• The Host indemnifies Credo Studios against any claims arising from venue conditions, AV failure, or unsafe premises, to the extent caused by Host negligence or failure to comply with these requirements
• The Host agrees to defend, indemnify, and hold harmless Credo Studios and its officers, employees, and agents from any claim, liability, loss, or expense (including reasonable attorneys’ fees) arising out of or related to the Host’s in-person event, including but not limited to: personal injury or property damage at the venue, failure to obtain required permits or comply with local law, and any acts or omissions of the Host’s volunteers, staff, or attendees
• Credo Studios’ liability to the Host is limited solely to the platform services described herein. Credo Studios is not liable for any indirect, incidental, or consequential damages arising from the Host’s use of the platform or the conduct of any in-person event

Streaming Link Release

• The streaming link is the Host’s presentation tool for projecting the licensed film at the venue. It is not for distribution to attendees and may not be shared outside the event window
• The streaming link releases automatically when the event’s registration threshold is met, or no later than 24 hours before the scheduled event start time — whichever comes first
• If the registration threshold has not been met at the 48-hour mark, the Host will receive a notification encouraging additional promotion. The streaming link will still release at the 24-hour mark regardless of threshold status
• The streaming link is time-bound to the event window. Unauthorized redistribution or use outside the event window constitutes a material breach of these terms and may result in immediate termination of Host access

30.1 Event Host Responsibility

Events listed on Credo Events are organized and hosted by independent third parties ("Hosts"). Credo Studios provides the ticketing, streaming, and platform infrastructure but is not the organizer of any event. The Host is solely responsible for:

• The event venue, including its safety, accessibility, and compliance with applicable laws
• The conduct of the event, including check-in, seating, and attendee experience
• Any communications sent to attendees through the Email Attendees tool
• Any representations made about the event that are not contained in the official Credo Events listing

Credo Studios is not liable for any act or omission of a Host.

30.2 Tickets and Refunds

Tickets purchased through Credo Events are non-refundable except in the following circumstances:

• The Host cancels the event
• Credo Studios cancels the event
• The event is materially different from what was described in the listing

If you believe you are entitled to a refund, contact support@credostudios.com within seven (7) days of the event date.

30.3 Streaming and Recording

Attendance at a Credo Event grants you a personal, non-transferable right to view the film at the specific event for which your ticket was purchased. You may not:

• Record, photograph, or capture any portion of the film
• Livestream or retransmit the screening in any form
• Share any streaming link provided at the event

Violation of these restrictions may result in removal from the event and termination of your Credo Studios account.

30.4 Conduct

You agree to conduct yourself in a manner consistent with the Catholic mission of Credo Studios and the community standards of the hosting organization. Credo Studios and the Host reserve the right to remove any attendee from an event for conduct that is disruptive, offensive, or inconsistent with these standards, without refund.

30.5 Limitation of Liability

Credo Studios' liability to any attendee is limited to the ticket price paid for the event. Credo Studios is not liable for:

• Any act or omission of the Host
• Venue conditions, including technical failures, seating, or accessibility
• Personal injury or property damage occurring at the event venue
• Any loss arising from cancellation of an event by the Host

30.6 Disputes with Hosts

Any dispute arising from your attendance at a Credo Event should first be directed to the Host. If the dispute cannot be resolved with the Host, contact Credo Studios at support@credostudios.com. Credo Studios will make reasonable efforts to assist but is not obligated to resolve disputes between attendees and Hosts.

All content presented at a Credo Event must be consistent with Catholic teaching and values.

Prohibited Content

• Content that contradicts, mocks, or undermines Catholic doctrine, the Magisterium, or the authority of the Church
• Content that is sexually explicit, graphically violent, or otherwise inappropriate for a family audience
• Content promoting ideologies contrary to Catholic moral teaching (including but not limited to: abortion, euthanasia, gender ideology, occultism)
• Content that is defamatory, discriminatory, or hateful toward any person or group
• Political campaign content or partisan political messaging
• Advertising or promotional content not approved by Credo Studios

Supplementary Materials

• Any printed or digital materials distributed at the event must be consistent with Catholic values
• Third-party speakers or presenters must not contradict Catholic teaching during the event. Credo Studios is not responsible for statements made by third-party speakers at Host events.

Enforcement

• Credo Studios reserves the right to revoke a Host’s access to the platform for content violations
• Credo Studios reserves the right to seek damages for material harm caused by Host content violations

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: