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Privacy Policy

Last updated May 09, 2025

Summary of Key Points

  • We collect personal information you provide to us when you register, make purchases, or contact us.
  • We do not process sensitive personal information.
  • We do not collect any information from third parties.
  • We process your information to provide and improve our Services, communicate with you, and comply with law.
  • We do not sell or share your personal information with third parties for marketing purposes.
  • You have rights to access, correct, or delete your personal data.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or otherwise when you contact us.

The personal information we collect may include: names, phone numbers, email addresses, usernames, passwords, billing addresses, and debit/credit card numbers.

We do not process sensitive information. Payment data is handled and stored by Stripe, Inc. You may find their privacy notice at stripe.com/privacy.

We also automatically collect certain information when you visit, use, or navigate the Services, including your IP address, browser and device characteristics, operating system, language preferences, and other technical information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To request feedback and contact you about your use of our Services.
  • To send you marketing and promotional communications (you can opt out at any time).
  • To deliver targeted advertising tailored to your interests.
  • To protect our Services through fraud monitoring and prevention.
  • To identify usage trends and improve our Services.

3. What Legal Bases Do We Rely On?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, including:

  • Consent — We may process your information if you have given us permission for a specific purpose. You can withdraw your consent at any time.
  • Legitimate Interests — We may process your information when it is reasonably necessary to achieve our legitimate business interests.
  • Legal Obligations — We may process your information where necessary for compliance with our legal obligations.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following situations:

  • Business Transfers — We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
  • Affiliates — We may share your information with our affiliates, who are required to honor this Privacy Notice.
  • Business Partners — We may share your information with our business partners to offer you certain products, services, or promotions.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information from Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If you become aware of any data we may have collected from children under age 18, please contact us at support@credostudios.com.

9. What Are Your Privacy Rights?

Depending on your state of residence in the US or in some regions (EEA, UK, Switzerland, and Canada), you have rights that allow you greater access to and control over your personal information, including:

  • Right to request access and obtain a copy of your personal information.
  • Right to request rectification or erasure.
  • Right to restrict the processing of your personal information.
  • Right to data portability (where applicable).
  • Right not to be subject to automated decision-making.

To exercise these rights, please contact us at support@credostudios.com.

Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

11. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, or other covered states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, or delete your personal information.

To exercise these rights, you can contact us by emailing support@credostudios.com.

12. Do Other Regions Have Specific Privacy Rights?

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.

13. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@credostudios.com or contact us by post at:

Credo LLC

P.O. Box 55451

Seattle, WA 98155

United States

support@credostudios.com

15. How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information.

To request to review, update, or delete your personal information, please contact us at support@credostudios.com.

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